Once you verify that your product meets the above requirements, please contact us to obtain a return authorization number. Any return received without a valid RMA number will be refused. All RMA numbers expire 21 days after being issued. You are responsible for all shipping charges associated with your order. Items must be returned using the same, or a similar method as original delivery. Freight delivered items must be returned via a freight carrier, not UPS or FedEx. Any items not returned via original delivery method will be refused. Return shipping method must provide tracking information, insurance, and be securely packaged. Any item returned with damaged to the packaging or item will be refused.