Logo

How can we help you?

Get help straight from our team...

How do I get my refund?

Returns

How do I get my refund?

Last updated on 21 Mar, 2019

Once we receive your return the item will be inspected. If the item has concealed damage you will be notified so that you can file a claim with the carrier. As long as your item is in new and and unused condition you will receive a refund, minus the original shipping costs. All shipping costs incurred, even those on free shipping items, are not refundable. You always have the option to receive 100% store credit instead of a refund. All refunds will be issued to the original form of payment. Please allow 1-3 business days for inspection of your return and 2-7 additional business days for your refund, depending on your bank.

Did you find this article helpful?
Previous

How do I return an item?

Next